toshiba cb50 13t wont start

taxilady65

Estimable
May 31, 2014
2
0
4,510
my toshiba shut down unexpectedly yesterday now it wont restart it go's to the toshiba screen then switches off please help
 
Hi,

Please do try these troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will still shutdown by itself, remove the battery again then connect the AC adapter and see if it will stay on or boot up normally.
- If the same problem will persist, do try a different AC adapter and see if it will work or not.
- And if that will still not work, I would suggest contacting Toshiba support if it's still under the factory warranty for a repair.