toshiba chromebook 2 turns off when unplugged, new battery

bob874

Prominent
May 22, 2017
3
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510
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toshiba chromebook 2 turns off when unplugged, replaced battery, reset, still same problem
 
Even with a new battery, if it isn't charging then that won't work. And, if it is an aftermarket battery it may not work either.

Try turning off the laptop and see if it will charge then. If it charges when off, but not when turned off, then the charger is the problem. It isn't putting out enough power to do both and would need replacing.

However, if it won't charge no matter if off or on, but the laptop runs when plugged in, that battery (new or not) is the problem.
 

bob874

Prominent
May 22, 2017
3
0
510
0

Battery is full 100% turns off when unplugged

 
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