Toshiba laptop reset

[Evilbookworm]

So I bought a used laptop, worked fine for a while, but now It will not load, including the repair tool. Tried downloading a recovery usb, but my windows 7 is pre-installed so ms won't let me. Reset via 0 key... but now it is asking for a supervisor password, and I don't know it... or what the default would be. how can I get around this, short of downloading a windows 7 iso illegally and using it to make the restore usb?

 

[USAFRet]

So I bought a used laptop, worked fine for a while, but now It will not load, including the repair tool. Tried downloading a recovery usb, but my windows 7 is pre-installed so ms won't let me. Reset via 0 key... but now it is asking for a supervisor password, and I don't know it... or what the default would be. how can I get around this, short of downloading a windows 7 iso illegally and using it to make the restore usb?

Contact Toshiba. They will probably sell you a new recovery CD for cheap. Maybe even free.

This is one of the hazards of buying used systems with no documentation or software.
For any used system, your first move should be to do a full wipe and reinstall. For your protection as well as theirs.


And for the Supervisor password...you'd have to ask the previous owner, or ask Toshiba.
We cannot assist with that.