Archived from groups: comp.sys.laptops (
More info?)
Paul,
I've had my Qosmio for about 3 weeks now. And right now I would not
recommend this machine. I'm not sure if it's quality control or what
.... here's what has happened to me.
1. Bought it at Best Buy. Took it home and found a little ring of red
dots on the screen. Bad pixels. Took it immediately back to the store
and they replaced it with another machine.
2. Travelled overseas (I work in the remote jungles of Nigeria). Got
here and the keyboard doesn't work. Called Toshiba they opened a case
and said Customer Relations would call me in 4 business hours.
3. Two weeks later... after I bought an external USB keyboard to be
able to use the machine. Another problem. Can't write DVDs anymore.
The software gets about 90% done writing and reports an error ... and
voile' I have a DVD coaster. After making 3 more drink coasters using
different brands of blanks, I called Toshiba again. After about 30
minutes of troubleshooting I have another case number.
4. A week later now and still no phone calls from Customer Relations.
And I have this brand new shiny laptop that I have to carry around an
external keyboard with and I can't make DVD's on.
The nearest service center to me is in Capetown or Jo'berg South
Africa. And I'm stuck here for another 2-3 weeks.
The DVD writer in this one is a MATSHITA (Panasonic). My old Toshiba
Satellite P15-S420 had a Pioneer and I didn't have any problems with
it.
I guess I was blinded by the dazzling new TrueBrite screen and the
great sound on the new machine. But looks aren't everything
IMHO Battery life is short for a Centrino machine. Expected life is 1.5
hours. Must be the bright screen?
Chuck :-(