Toshiba TV (65L621U) to Samsung Soundbar Sound Issue

[John_574]

Hello,

I have a Toshiba TV (Model: 65L521U) connected via HDMI to a Samsung soundbar. The HDMI cable is plugged into the ARC ports on both the TV and Soundbar however there is no sound playing. I also have the soundbar set to Digital In, which seems to be also be the choice for ARC. I have cycled through the other sound options and am not getting any sound output. Any help on how to resolve this would be greatly appreciated.

 

[John_574]

You may have to go into TV menu and explicitly tell it to use external speaker option. Select Dolby/Surround over PCM if option available. ARC options too may have to be explicitly enabled.

Thank you. For some reason, from time to time, I need to change the channel and change it back to get the audio to pick up. That ended up resolving the problem. I appreciate the answer though!

 

[jsmithepa]

You may have to go into TV menu and explicitly tell it to use external speaker option. Select Dolby/Surround over PCM if option available. ARC options too may have to be explicitly enabled.

 

[John_574]

Disregard. I resolved the issue.

 

[John_574]

You may have to go into TV menu and explicitly tell it to use external speaker option. Select Dolby/Surround over PCM if option available. ARC options too may have to be explicitly enabled.

Thank you. For some reason, from time to time, I need to change the channel and change it back to get the audio to pick up. That ended up resolving the problem. I appreciate the answer though!

 

[jsmithepa]

People used to complaint about HDMI first generation switching. My switcher is 2 years old technology and thanks God, it hasn't failed me.

 

[Lightnirod]

Hello,

I have a Toshiba TV (Model: 65L521U) connected via HDMI to a Samsung soundbar. The HDMI cable is plugged into the ARC ports on both the TV and Soundbar however there is no sound playing. I also have the soundbar set to Digital In, which seems to be also be the choice for ARC. I have cycled through the other sound options and am not getting any sound output. Any help on how to resolve this would be greatly appreciated.

I have a question for you. I have this TV and purchased a Samsung soundbar with only an optical audio connection. I have sound lag!!! It makes me crazy! Of course I don't have a negative option to correct the audio delay. The video leads the audio. I'm curious if you have any issues with the ARC connection. Thinking about getting a different soundbar. It's that's bad.
Please if you can advise, I would greatly appreciate it.
Michelle