Toshiba using usb to reset factory defaults

Feb 21, 2018
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I am using a Toshiba usb to reset my computer back to factory defaults..no other option has worked..everything loads fine until it gets to 29% and then I get a message saying:
Error
An error has occurred
33
Error reported from rcmd!
Please press [ OK] to turn off the computer.
Can anyone help with this??
Thank you in advance!!