touchpad not working

Sep 16, 2018
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Hello, I'm having an issue with my Asus GL502V - sometimes touchpad just stops working. I always have to restart the PC to solve the issue, but after time it happens again. Drivers are latest. Thanks for your help
 

Lutfij

Splendid
Moderator
Uninstall your touchpad drivers and try reinstalling them using the ones found odd Asus's support site. Mind sharing the SKU to your laptop? On another note, are you on the latest BIOS update for your laptop's motherboard?
 
Sep 16, 2018
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Thanks for your advices. I checked my BIOS and it seems to be the newest version. I also tried uninstalling the drivers and reinstalling them with the ones on Asus website but no success, I'm not sure if I'm doing it right :D About SKU, I don't mind sharing it, but where can I find it?
 
Sep 16, 2018
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And could you please tell me exactly how to replace my drivers with the ones on the asus support website?

 
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