Trouble adding RAM to Asus laptop

shadowwolf9

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I just bought the ASUS G53SW-XN1 from Newegg.com.

It comes with 6gb of DDR3 ram so I purchased 2x 4gb sticks of G.Skill RAM. I know the laptop has 2 open slots for more RAM, but I've only been able to find one underneath the keyboard. When I add the stick of RAM and turn on the laptop to check if it has been added the screen doesn't turn on and the keyboard doesn't light up. However, when I take it out the laptop returns to normal.


Am I doing something wrong? Anyone know where the other slot is? Here are the links to the RAM and laptop I purchased. Hopefully the latency of the ram isn't screwing it up or something.

http://www.newegg.com/Product/Product.aspx?Item=N82E16834230027

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231295
 

ulysses35

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I just checked on a couple of memory suppliers sites and the laptop should have 4 slots in total. If you can only fine one empty slot then this would mean the previous RAM confirguration of 3 x 2gb sticks.

The only reasons I can see for the new ram not to work is either a faulty module or the laptop is not fully compatible with the brand you have chosen.

I have also checked the ASUS site and they have two models listed on there page - both show the memory configuration as 8 gb (4 x 2gb)....

http://uk.asus.com/Notebooks/Gaming_Powerhouse/G53SW/#specifications


 

shadowwolf9

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Slot 1 and 3 are filled, so two should be open.

It says the manufacturer is Hyundai Electronics, Max Bandwidth PC3-10700 (667Mhz)

I mean, this model laptop is quite new, shouldn't the ram I purchased work with it fine? Hopefully I don't have to replace this stock ram to get it to work...
 

tomskent

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it doesnt boot with just 1 of the 2 sticks you put in because you are running different modules. You need to take out all the old ones and put only the new ones in.
 

shadowwolf9

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I haven't checked online for the user pdf and the disc doesn't seem to come with one. I just read the user manual booklet which doesn't detail it at all.
 

shadowwolf9

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I haven't checked online for the user pdf and the disc doesn't seem to come with one. I just read the user manual booklet which doesn't detail it at all.
 
To be honest, I expected you to tell me you'd found it in the manual and was a subtle hint to see what the manual said about RAM upgrading.

 

tomskent

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You dont have to buy new ram, just take out all your old ones and replace them with your new ones. The current two modules you have stock are running in dual channel mode. Take them out and put in your new ones. Done

 
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