Solved! TV screen goes black with sound...

[Chad Ashton]

I have a 14 month old Vizeo M50-C1 4K TV. The TV will sometimes get really screwy...bunch of vertical and horizontal lines then the screen goes black but the sound still works. The menu will not pop up when this happens. Sometimes the screen just goes black without all the lines. I can post up a pic or video if anyone needs to see. Most of the time, turning off the TV and turning it back on brings back the picture. It will stay on for a few minutes or for hours...it's just very random with no rhyme or reason.

Any idea what it could be? I'm hoping it's something I can possibly fix...I'm pretty handy at doing stuff...once I know what's wrong. A repairman will certainly cost more than the TV is worth so...if I can fix it great. If not...TV shopping time I guess.

Here's a screen shot of what it does sometimes before going black. Not always...maybe 25% of the time.

Click for pic of the screen.....
https/farm5.staticflickr.com/4298/35578011970_62b6e988da_c.jpg

And just to add...it has the problem despite what devise I'm using to produce the picture on the TV. Through the receiver, through the XB1, direct from the sat. box...doesn't matter.

 

[johnnyq1233]

Sometimes it pays to get that extended warranty.... I am thinking that you should be looking for a good deal on a new tv. On the bright side black Friday is coming so save, save, save!

 

[rgd1101]

MERGED QUESTION
Question from Chad Ashton : "Black screen with sound...."

Vizio M50-C1 that is about 14 months old now.

Started 4-6 weeks ago...screen would go black but sound still working. Turn off TV, turn back on and picture was back. Over time the amount of time between black screens decreased to the point now it's a few minutes between. I've tried unplugging, resetting...neither fixed. And of course...this started 1 month after the warranty expired and Vizio was not interested in helping.

Contact
www.shopjimmy.com
They sell replacement boards for your TV and are very helpful.

only a 1 year warranty for this tv next time get a better brand with a better warranty .

 

[Chad Ashton]

Thanks...I thought I had asked before and did a quick search but didn't see it so I thought maybe I typed out the question but didn't submit. I appreciate the responses. And yeah...extended warranty next time. I just assumed that even a Vizio would last more than a year before taking a crap. I guess my old LG going on 8 years without a hiccup caused me to put my guard down.