Hi
Just a few days ago, I scan my laptop with Kapersky Antivirus and it has detected Trojan threat from some downloaded files. What I did was I clicked something like "quarantine files" and tried to delete the threat. And it says it unable to quarantine/recover the files nor delete/clean the virus. Eventually, I ignore the problem as when I rescan my computer again, it went no threats detected.
On the next following day, I was unable to browse websites on Google Chrome neither Mozilla Fox. Only able to browse on Internet Explorer. I did uncheck the LAN settings, still unable to browse. Rescan my PC still unable to detect the threat. I also deleted the files that contain Trojan threats as I remembered the files. What comes to worst now is, I uninstalled Google chrome and tried to reinstall chrome.. However, when I tried to download chrome file from the website, I'm unable to download chrome as it doesn't appear anything as I click "download chrome"
I suspect my laptop has infected with malicious virus. How can I fix my problem so I can browse internet with ease (through Google chrome and Mozilla)? If happens to do system recovery option, will I have to back up some important documents/files before doing so?
I'm using Windows 10, Lenovo G405s
Just a few days ago, I scan my laptop with Kapersky Antivirus and it has detected Trojan threat from some downloaded files. What I did was I clicked something like "quarantine files" and tried to delete the threat. And it says it unable to quarantine/recover the files nor delete/clean the virus. Eventually, I ignore the problem as when I rescan my computer again, it went no threats detected.
On the next following day, I was unable to browse websites on Google Chrome neither Mozilla Fox. Only able to browse on Internet Explorer. I did uncheck the LAN settings, still unable to browse. Rescan my PC still unable to detect the threat. I also deleted the files that contain Trojan threats as I remembered the files. What comes to worst now is, I uninstalled Google chrome and tried to reinstall chrome.. However, when I tried to download chrome file from the website, I'm unable to download chrome as it doesn't appear anything as I click "download chrome"
I suspect my laptop has infected with malicious virus. How can I fix my problem so I can browse internet with ease (through Google chrome and Mozilla)? If happens to do system recovery option, will I have to back up some important documents/files before doing so?
I'm using Windows 10, Lenovo G405s
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