Solved! Unable to copy folder and contents off external HD to C: drive on new laptop

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Crunchyhippo

Commendable
Mar 14, 2020
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I need to copy the contents of a folder on my external HD to the C: drive on my new HP laptop. But every time I try, nothing happens. I've checked permissions, went into properties/security/advanced and tried to make some changes there - all to no avail. Someone suggested I make an "administrator" account, which I did, but when I go into it, none of my programs appear there, like all my Adobe programs, browsers, Microsoft Office, etc., so I don't want to start from scratch on this laptop just to be able to copy a folder.

Any suggestions appreciated.
 

Crunchyhippo

Commendable
Mar 14, 2020
6
0
1,510
use the admin account to copy file then logoff and login with the old account
I just tried that. No success there, either. I went to copy the folder I need off the external HD onto the C: drive, and I got a quick pop-up saying "Preparing to copy folder," a quick progress bar that lasted about one second, then it all disappeared with nothing copied. The same thing that happens in the account with my name where all my software is.
 
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Crunchyhippo

Commendable
Mar 14, 2020
6
0
1,510
are you try to copy the whole main folder or just the files/subfolder in the main folder?
I was trying to copy the main folder, which has three main sub-folders. After some experimentation, I could copy two of the sub-folders into a folder I created on the C: drive, but the third sub-folder wouldn't copy. Weird.
 
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