Unusable HP Pavilion

[Tom Waller]

Hello,

I currently own a HP Pavilion, not too sure on the actual model number. It's also been updated to Windows 10.

Now for some reason, due to the laptop being a touchscreen, whenever I power on the computer there is a constant spam of the cursor in the top left of the screen as if someone's tapping it the screen. So when I try and use the touch pad or external mouse, it creates the effect of two mice being used, causing two cursers on the screen. Due to this, I am unable to type my password in and log in to do any fixes.

I've looked on-line but found nothing. I even get into the bios and try to restore it back a few updates but this problem still persists and I cant click anything.

Can anyone help?
Regards.

 

[Tom Waller]

Edit: I have managed to log into the laptop. But now, once logged in, the screen blinks to black 8 times. It then stops for 5 seconds and restarts.

 

[rgd1101]

Did you have your data backup, if so system restore or factory reset to the original os.

 

[Tom Waller]

Ah booted into system repair and resorted back to it's previous OS and it works fine. Might stay away from Windows 10 a bit longer I think until the bugs are ironed out 😛

Thanks.