Question USB connection not supported Samsung A71

[Paul Richards]

I recently purchased a new Samsung a71 everything was fine charging wise, now it won't charge using the original charger and I am getting a bleeping message ...

USB CONNECTION NOT SUPPORTED

It will work with another charger but is very slow

 

[helpstar]

are you using the original charger USB cable?

"Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports). "

update your firmware

restart the phone

reset the phone

 

[Paul Richards]

I have done all that still the same

 

[helpstar]

RMA the phone

 

[mejustsayin]

I get a similar message because I am not using the charging block that came with the samsung tablet I have. I have it plugged into a usb port on a surge protector. Is this the case with your device? are you using the cable/charging block that came with it?

 

[Paul Richards]

I used the original until it did not work and thats when I was getting the messages

It will work with another charger I don't really want to send it back I have only had this phone for 2 months

 

[helpstar]

the charger might be faulty, contact the supplier/shop/manufacturer to send you a replacement charger.

 

[bcko1337]

I recently purchased a new Samsung a71 everything was fine charging wise, now it won't charge using the original charger and I am getting a bleeping message ...

USB CONNECTION NOT SUPPORTED

It will work with another charger but is very slow

Hey buddy i jave the same problem did you fix thjs problem if yes pls help me i have the same problems with my phone