USB drivers won't install on MSI Laptop; How can I find my USB controller model?

charburg

Prominent
May 10, 2017
2
0
520
1
Laptop: CUK MSI GE62VR 6RF Apache Pro
Specs: https://us.msi.com/Laptop/GE62VR-APACHE-PRO-CAMO-EDITION-7th-Gen-GEFORCE-GTX-1060.html#hero-specification&sku_no=12625
Chipset: Intel® HM175

Image showing my issue

My laptop came installed with Windows 10, but I downgraded to Windows 7. Most all of the drivers are working alright, and I have installed all drivers provided by my manufacturer. While the USB Controller is recognized, and the chipset drivers have been installed successfully, no driver is installed for the USB controllers.

Since Windows 7 does not come with native USB drivers for common USB controllers, is there any way to find out what USB add-in controller my laptop's motherboard is using without physically opening it up? Or is there some way to retrieve the drivers without knowing? I've tried contacting my manufacturer, but they just want me to send in my pc and reinstall Win10 (they know nothing).

Note: I also can run Ubuntu through sick, and on Ubuntu, the USB works fine. Perhaps Ubuntu can give information regarding the USB controllers?

Thanks!
 
Thread starter Similar threads Forum Replies Date
K Laptop Tech Support 1
mikmikasd Laptop Tech Support 2
vronti Laptop Tech Support 0
Srijal Kc Laptop Tech Support 2
J Laptop Tech Support 3
O Laptop Tech Support 1
B Laptop Tech Support 2
S Laptop Tech Support 1
B Laptop Tech Support 1
C Laptop Tech Support 5
J Laptop Tech Support 1
F Laptop Tech Support 3
B Laptop Tech Support 1
R Laptop Tech Support 1
J Laptop Tech Support 4
Danthebugg Laptop Tech Support 12
H Laptop Tech Support 1
V Laptop Tech Support 1
J Laptop Tech Support 5
X Laptop Tech Support 2
Similar threads
Question how to fix my laptop going when i press E & my keyboard driver not installing?
Solved! My laptop shuts down when I install gpu drivers
Question Inspiron 7567 laptop built-in screen and keyboard backlight not working as soon as I install Intel HD 630 graphics drivers
Question Laptop fan not working while using with nvidia driver installed.
Question New Laptop Screen - stops working after Nvidia drivers installed
All drivers are lost. how to install new drivers if the laptop doesn't accept any input including internet ,usb etc
No internet on laptop despite trying to install missing drivers
After installing Windows 10 in my Lenovo g580 laptop ,the webcam isn't found in device manager
Trouble installing drivers on sager laptop
Solved! Dropped Laptop, new hard drive can't find drivers to install operating system
HP Laptop installing 2 drivers
I installed windows 7 on a laptop that came with windows 10 and now I cant find drivers for it.
wifi drivers installed and were working properly on my laptop HP with windows 7 64 bits operating system. But just over a sudd
why my dell laptop stuck after install the drivers
Black Screen after installation of Intel HD Graphics Driver w/o cursor
Laptop beeping after BIOS update
Lenovo Laptop freezes completely with graphics driver installed, works otherwise
I have install OS from pendrive but my acer gateway laptop says no device drivers not found how to solve this problem
Brand NEW Rog Laptop but lags immediately after installing all the recent drivers for that specific laptop
Toshiba laptop drivers will not install

ASK THE COMMUNITY