Video card problem

[Jim1990]

Hi
My old laptop recently encountered black lines across the monitor. I tried to take a print screen and it was visible in the print screen.

I tried reinstalling the drivers but it didn't fix the problem and my computer now is freezing when i try to use any application.

When i am on safe mode I am not facing this problem.

Is this a video card or mother board problem?

My next step is reapplying thermal paste on the processor and the gpu. Will this also help?

 

[ffg7]

if lines don't showup in safemode then unlikely a hardware issue but a software issue.

 

[hang-the-9]

if lines don't showup in safemode then unlikely a hardware issue but a software issue.

I can still be a hardware issue, video cards that are bad can seemingly run fine on the base VGA drivers or under no stress but crash on the drivers and/or when running games. Happens quite a bit that way actually unless the card is really messed up.

I'd do a clean Windows setup to rule out any software issues, and go from there. Re-doing the thermal paste can help, if the system is overheating. HWMonitor can tell you that, although if the system crashes when you try to do anything that may be a bit tough to test to heat it up enough to see the high end without a crash.

 

[Jim1990]

Hi guys,

I've been trying to install different ATI drivers on my laptop. from the one given by AMD to the one given by HP (the one that comes with my laptop model). The laptop would work fine (I even played for 1 hr) then the problem would show up again.

I also noticed that if i instlalled driver version "2" the device manager would still show the older (factory setting i guess) driver

I just did a clean windows setup and now i cant get to the windows screen or access safemode. Reinstalling the factory setting seems to create more problem cause i cant access the safemode now.

is there a way to tell my laptop to use the built in video card and not the ATI video card?

 

[hang-the-9]

Hi guys,

I've been trying to install different ATI drivers on my laptop. from the one given by AMD to the one given by HP (the one that comes with my laptop model). The laptop would work fine (I even played for 1 hr) then the problem would show up again.

I also noticed that if i instlalled driver version "2" the device manager would still show the older (factory setting i guess) driver

I just did a clean windows setup and now i cant get to the windows screen or access safemode. Reinstalling the factory setting seems to create more problem cause i cant access the safemode now.

is there a way to tell my laptop to use the built in video card and not the ATI video card?

Sounds like you have some hardware issues, did you try different RAM to rule things out further? Although if it's an old system it may be better to just replace it than spend time and money fixing it.

The BIOS may have an option to shut off the secondary video card.

 

[Jim1990]

I have 2 RAM on my laptop. I'll try to just place one and see how it goes. My initial problem was the black lines on my screen so my initial guess was that it has something to do with the video card. I haven't really tried tinkering with the RAM.

I still don't have the money to replace my current laptop =(. so i'll try to fix it first. replacing the thermal paste would be cheap so i'll go with it.
Plus i get to learn things while im trying to fix it. so i guess ill give it a go.