Well loved laptop - Display Issue, Seeking Tech Wisdom

[cgregs32]

I have an Asus a55a Laptop that has been with me on many adventures all over North Amarica. Upon startup today the screen was dead/black. I love this laptop, it has been a real tank over the past 3 years. I'm not a computer wiz, but I will do anything it takes to get this thing working again. I thank you for reading this and taking some time to help me out!

Here are the symptoms:
- No LCD display at all (black screen)
- Power Button lights up
- Charger light turns on (along with other lights that I don't know the function)
- Fan turns on
- Using a flashlight on the display shows nothing
- HDMI to external monitor does nothing

Options?
I have read things about BIOS, not sure what that is..
Other solutions like taking apart laptop to insure secure connections.
I am reluctant to take it apart, but I will if that is what it takes. I am seeking wisdom and potential solutions before hand, as I would like to only disassemble once.
Thanks again for helping, Ill be patiently waiting for replies.

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Start with a hard reboot, remove the battery and unplug it's AC adapter then press and hold the power button for 20 seconds then try booting it.
- If it doesn't work reseat the RAM, remove them all for couple of second then put them back in making sure everything is seated properly.
- Again if these doesn't work but you can hear the laptop on but with no display, connect an external monitor and see if it would display anything because if it does that means it's the built in display that is faulty.
- Next to try is if your AC adapter is still okay by trying another AC adapter that has the same voltage and see if it would work.
- If all these will not work it would be a motherboard problem.

Here's also a video tutorial on how to disassemble your laptop.

http/www.dailymotion.com/video/x2da1b5_asus-k55a-k55v-asus-54-55-56-series-disassembly-and-fan-cleaning-%D1%80%D0%B0%D0%B7%D0%B1%D0%BE%D1%80%D0%BA%D0%B0-%D0%B8-%D1%87%D0%B8%D1%81%D1%82%D0%BA%D0%B0-%D0%BD%D0%BE%D1%83%D1%82%D0%B1%D1%83%D0%BA%D0%B0_creation

 

[cgregs32]

Hi,

Please do try these troubleshooting steps that may help.
- Start with a hard reboot, remove the battery and unplug it's AC adapter then press and hold the power button for 20 seconds then try booting it.
- If it doesn't work reseat the RAM, remove them all for couple of second then put them back in making sure everything is seated properly.
- Again if these doesn't work but you can hear the laptop on but with no display, connect an external monitor and see if it would display anything because if it does that means it's the built in display that is faulty.
- Next to try is if your AC adapter is still okay by trying another AC adapter that has the same voltage and see if it would work.
- If all these will not work it would be a motherboard problem.

Here's also a video tutorial on how to disassemble your laptop.

http/www.dailymotion.com/video/x2da1b5_asus-k55a-k55v-asus-54-55-56-series-disassembly-and-fan-cleaning-%D1%80%D0%B0%D0%B7%D0%B1%D0%BE%D1%80%D0%BA%D0%B0-%D0%B8-%D1%87%D0%B8%D1%81%D1%82%D0%BA%D0%B0-%D0%BD%D0%BE%D1%83%D1%82%D0%B1%D1%83%D0%BA%D0%B0_creation

 

[cgregs32]

It was the RAM! Thanks! Up and running again!