Well what does it mean when please restart system?

Solution
was it working recently? any troubles in the past? has it been moved or opened lately? there are a lot of things that can go wrong.

check the easiest solution first and see if the hard drive is still hooked up. sometimes when moved a cable can come loose. rare but a good first step to check off the obvious.
was it working recently? any troubles in the past? has it been moved or opened lately? there are a lot of things that can go wrong.

check the easiest solution first and see if the hard drive is still hooked up. sometimes when moved a cable can come loose. rare but a good first step to check off the obvious.
 
Solution
it's possible the hdd has died. how old is the laptop? has it been making a lot of weird noises lately from the hdd? the freezes and such could have been a symptom of the drive failing.

can you remove the drive from the laptop and install it into another pc to see if it works.

i know it may seem like i'm guessing but without it sitting in front of me this is a good checkdown list of possible problems. i'm running down things i would do myself if i had it in front of me without the benefit of having it in front of me. the hdd is the obvious problem and needs to be checked first.
 
i agree with you which is why i'm focusing there. i just don't like to say "go buy a new hdd" before i'm totally sure and convinced myself that's what it is. just an old habit from working with people over the years who don't want a guess, buy, check method that does not fix it the first time.

of course here i have plenty of extra parts to check for myself before i declare a specific fix. working over the intertubes it's a little harder to be sure.