What could be wrong?

[Salvis]

What could be wrong with the laptop? because when i turn it on (and i have it on my monitor) the monitor is just black, but the laptop's lights are working (its looks like working). SO what could be wrong and what do i need to do to fix it?

Ty
Salvis

 

[drjiga]

What's the laptop model number and manufacturer?

 

[Salvis]

Manufacturer is HP, and the model is 15 - j078ca

The name is HP ENVY TouchSmart 15 Notebook PC

 

[Salvis]

What's the laptop model number and manufacturer?

Manufacturer is HP, and the model is 15 - j078ca

The name is HP ENVY TouchSmart 15 Notebook PC

 

[drjiga]

You need to test the screen. Connect the laptop to an external screen, such as a tv via an HDMI cable.

Turn on the laptop, wait 5 minutes to make sure it loads, than press the "Fn" key and the "F4" together to switch the laptop to external video output. Make sure the tv is set to the appropriate input source. If you get a picture on tv, than laptop is working but not outputting to internal screen. This will determine what needs to be done next.

 

[Salvis]

You need to test the screen. Connect the laptop to an external screen, such as a tv via an HDMI cable.

Turn on the laptop, wait 5 minutes to make sure it loads, than press the "Fn" key and the "F4" together to switch the laptop to external video output. Make sure the tv is set to the appropriate input source. If you get a picture on tv, than laptop is working but not outputting to internal screen. This will determine what needs to be done next.

Still a good ol black screen.

 

[1shado1]

You need to test the screen. Connect the laptop to an external screen, such as a tv via an HDMI cable.

Turn on the laptop, wait 5 minutes to make sure it loads, than press the "Fn" key and the "F4" together to switch the laptop to external video output. Make sure the tv is set to the appropriate input source. If you get a picture on tv, than laptop is working but not outputting to internal screen. This will determine what needs to be done next.

Still a good ol black screen.

Bad graphics card, maybe?

 

[Salvis]

You need to test the screen. Connect the laptop to an external screen, such as a tv via an HDMI cable.

Turn on the laptop, wait 5 minutes to make sure it loads, than press the "Fn" key and the "F4" together to switch the laptop to external video output. Make sure the tv is set to the appropriate input source. If you get a picture on tv, than laptop is working but not outputting to internal screen. This will determine what needs to be done next.

Still a good ol black screen.

Bad graphics card, maybe?

You could be right. it has nvidia something, is it possible to switch it to integrated one? how do i do that?

 

[drjiga]

Does the backlight of the laptop screen come on when you turn it on? I know you said it is black, but is it black and unlit, or is it lit but all you see is a solid black background color?

 

[Salvis]

Does the backlight of the laptop screen come on when you turn it on? I know you said it is black, but is it black and unlit, or is it lit but all you see is a solid black background color?

When i turn the laptop on (and its connected to my main pc monitor) everything is pitch black, the laptop lights are working.

 

[drjiga]

It's not possible to replace an integrated gpu. If indeed it is a faulty gpu, then the motherboard would have to be replaced.

How old is the laptop?

 

[Salvis]

It's not possible to replace an integrated gpu. If indeed it is a faulty gpu, then the motherboard would have to be replaced.

How old is the laptop?

I have no idea.

 

[Salvis]

It's not possible to replace an integrated gpu. If indeed it is a faulty gpu, then the motherboard would have to be replaced.

How old is the laptop?

it looks pretty new though

 

[1shado1]

It's not possible to replace an integrated gpu. If indeed it is a faulty gpu, then the motherboard would have to be replaced.

How old is the laptop?

The maintenance guide for that model carries a date of 2013.