What does apple require for a device swap

theloveablemoose

Honorable
Jun 9, 2012
2
0
10,510
0
I bought an iPhone 5 the other day it was stuck in recovery mode and has a broken screen the phone has had a new housing fitted and the old one came with it i don't have a box so i cant really find out the serial number without getting the phone working again also whenever i try to restore the iPhone in iTunes i get error 1 which i think is a hardware issue so essentially will i be ale to walk into the apple store and say here you go pay the fee and get a new phone thanks in advance
 

teutoniswolf

Distinguished
Dec 21, 2011
1
0
18,520
1
The Serial Number can be found near the battery on the inside of the device if they cannot find it in Settings or on the back of the phone. Most likely if you did want to buy you would be offered a service replacement for around $269-270. As long as the phone is not third party modified that is, if that is the case it will be denial of service.
 

theloveablemoose

Honorable
Jun 9, 2012
2
0
10,510
0

Yeah i know they dont ill pay the fee to get it replaced but do they need any credentials of the actual phone
 

teutoniswolf

Distinguished
Dec 21, 2011
1
0
18,520
1
The Serial Number can be found near the battery on the inside of the device if they cannot find it in Settings or on the back of the phone. Most likely if you did want to buy you would be offered a service replacement for around $269-270. As long as the phone is not third party modified that is, if that is the case it will be denial of service.
 
Thread starter Similar threads Forum Replies Date
A Cell Phone General Discussion 1
L Cell Phone General Discussion 1
G Cell Phone General Discussion 1
J Cell Phone General Discussion 1
T Cell Phone General Discussion 1
A Cell Phone General Discussion 1
J Cell Phone General Discussion 1
G Cell Phone General Discussion 1
Graybush Cell Phone General Discussion 3
K Cell Phone General Discussion 1
PhilipMichaels Cell Phone General Discussion 2
S Cell Phone General Discussion 1
Mark Spoonauer Cell Phone General Discussion 39
L Cell Phone General Discussion 3
FunGui Cell Phone General Discussion 2
Mark Spoonauer Cell Phone General Discussion 50
B Cell Phone General Discussion 1
ncc74656 Cell Phone General Discussion 2
G Cell Phone General Discussion 1
M Cell Phone General Discussion 1

ASK THE COMMUNITY