Question What happened to my laptop

Dec 23, 2019
It's a youtube video on the problem

Please help me i don't know what happend to my laptop keyboard but when i open microsoft word it somehow just pressing tab continously and my shift key won't work with 1,q,a, and z and when i don't touch the keyboars the problem starts again, the problem fixed when i type something in the keyboard. It's not a sticky keys problem they already turned off
Try this...

  1. Uninstall the keyboard driver.
  2. Reboot the computer (without reinstalling the driver).
  3. When it restarts, it should reinstall the driver on its own.
If this doesn't help, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.
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