when i open laptop i can only see screensaver and nothing else

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Darril

Commendable
Sep 8, 2016
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my laptop has frozen on the screensaver won,t let me do anything else and there are no apps to click on
 
have u tried to run it on safe mode???
have u tried to restore it to earlier point???
have u tried last known gud configuration???
have u scanned for virus???
 


Hold in the power button for 10 seconds, once it's shut off, turn it on again. Does it lock up when you turn it back on?
 
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