When I switch on smarttv symbol comes but after that the screen goes white

[Samuel81chris]

When I switch on my smart tv samsung it displays smart tv symbol but after that this goes to blank screen and then displays white screen when I tried to change the source to something else it creates the same image. Once I tried screen mirroring it worked only for sound but the image was same white screen.

 

[elbert]

Try resetting it to default. Know you will have to set up netflix and all other channels again.
http/www.samsung.com/au/support/skp/faq/1039433