Question why does my computer hardware crash?

paulmars

Distinguished
Apr 16, 2013
5
1
18,510
Im not sure crash is the proper term.

while using computer screen goes dark. Power light says lit. After several minutes I press-hold power button and after 5 seconds it powers down. I restart. It takes a very long time to boot up, then all is ok for months.

This has occurred a total of 3 times in the past 6 months.

I dont have any new apps or drivers installed that i know of.

I dont remember exactly what I was doing. It was either in my email app or reading something on the net or watching a video. I dont remember if it was triggered by an action on my part like a click or keystroke.

I didnt know if this is just an issue with monitor or with the actual computer.

So then I memorized keystrokes to power down the computer. I've been using those every time i turn off my computer since that 2nd occurrence above.

Months later while watching a video, it happened a 3rd time. I was 10 feet away and this long video is almost complete. The screen goes blank and this time the audio changes to a buzz-hum and does not stop. After a minute of no video and that constant buzz-hum I tried my shutdown keystrokes and that didnt work. After another minute i tried again. Nope, i cant shut down the computer. So, it's not just a monitor issue.

The next boot up took a long time. (maybe because of improper shutdown?)

That was several weeks ago and I'm still using the keystrokes to shut down my computer.

Ideas?

HP 24-e025t all in one.
Win 10

Thanks, paul
 

paulmars

Distinguished
Apr 16, 2013
5
1
18,510
HP quick test passed
ran speccy
I cant tell if the cpu fan is running. Looking inside the case, it looks like it mostly recirculates the same inside case air. 3 sites say that speedfan lets me know if the fan is spinning, but it dont.
Open hardware monitor also says it shows fan speed, but not for me.
5x°C
 

paulmars

Distinguished
Apr 16, 2013
5
1
18,510
Windows Memory Diagnostic set to run next boot.

My hdd was running hot & it's been 2 years since i last reinstalled win10.

Attachment shows my new hdd mount. Then I reinstalled win10.

I started a new thread titled "win10 installation issues.
 
  • Like
Reactions: scarlettm59

scarlettm59

Prominent
Aug 25, 2021
119
18
665
Windows Memory Diagnostic set to run next boot.

My hdd was running hot & it's been 2 years since i last reinstalled win10.

Attachment shows my new hdd mount. Then I reinstalled win10.

I started a new thread titled "win10 installation issues.

Then I believe it is you HDD, that is slowing down you system, Get a new one or if you have budget go with SSD.