why wont my samsung galaxy tab 3 work

rachel_k02

Estimable
Jul 9, 2014
1
0
4,510
My Samsung galaxy tab 3 is frozen on the homescreen and it wont let me swipe to unlock. I tried to turn it off but now its frozen with the power thingy on it as well

 


Wipe your device in recovery mode.
 


 
Are you using a protective cover or case that has little magnets? If you are, that's the problem. Remove your Tab out of the case and see if this resolves your issue. My Tab 3 starting to lock up and freeze as well as being unable to swipe the locked screen. I diidn't realise the little magnets in my case were the problem. I'm planning to cut out the magnets coz I don't wanna purchase a new case. Good luck!