Windows 10 freezing at register screen after formatting the pc.

[alto432]

I just finished restarting my pc, I erased everything, after that happend, my pc just froze at the register screen. I could not move my mouse or keyboard, Is there a solution or it's just the hard drive?

 

[webworkings]

It could be a stuck update. Happens a lot with Windows 10 installs, updates and reinstalls.

Try making sure the device has no way to connect to the internet, so it can't auto download anything. Then try restarting it. If that doesn't work try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.