windows 10 gaming proplem

[tromnader14]

hello

i have a very annoying proplem .i have windows 10 operating system and my laptop goes into sleeping mode when i work on something heavy like rendering a high quality video or playing games

anything that need my graphic card works alot ..after 5 minutes in the game my laptop goes to sleep why???

i noticed that its only doing this when the charger is plugged only but if i run the same game on battery it works fine until my charge is out and i need to recharge it again !!!

i checked the heat but its fine >> it reach the maximum with 81 degree

i set all the setting in windows to never sleep and still it go o sleep

i updated every thing to the last version to make sure everything is good but nothing happen

and also run a scan a few times but its all good

and this goes for all the games with high graphics and my laptop can run them all

so any ideas why this happen please ?!!

 

[hang-the-9]

Could be the video card failing, does not sound like the system is actually going to sleep mode but is turning off the display, is that correct? Or does it actually go to sleep mode with the icon and everything coming up to say it's in sleep mode? Does it come back out of it when you hit the power button and starts up where you left off or do you need to kill the power to it first?

 

[tromnader14]

Could be the video card failing, does not sound like the system is actually going to sleep mode but is turning off the display, is that correct? Or does it actually go to sleep mode with the icon and everything coming up to say it's in sleep mode? Does it come back out of it when you hit the power button and starts up where you left off or do you need to kill the power to it first?

 

[tromnader14]

The display goes black and then everything shutdown ..and when I press the power button everything back the way I left it ..isnt that the sleep mode ?!when I wake the laptop it oppen the windows screen and I press sign in and back to the game