Windows 10 Install problem

[Jags2016]

Trying to install windows 10....told me to delete Intel(R) Dynamic Power Performance Management, I did, however, it still thinks it is there & will not install. Any suggestions?
Thanks

 

[captaincharisma]

did you restart the computer after uninstalling it?

 

[Guest]

as captaincharisma said, restart your computer. if the error still go, try to run disk cleanup. if that does not help, try to run your computer in safe mode. intel Dynamic Power performance management seems to have been installed when you installed/updated something from Intel (maybe processor or GPU). running the computer in safe mode will deactivate anything from third party softwares (meaning, nothing that you installed will run on boot, only windows process's and services). I say this because already happened to me that a program I uninstalled actually kept a service and that service was starting with windows everytime, despite the program itself was not installed. maybe the cause is that.
I don't know if you can install W10 in safe mode. if the problem does not persist in safemode than the problem is a service or process. restart your computer normally and than: windows key + R > msconfig, navigate to "services", check the hide windows services and see if there is something there related to Intel dynamic... check on startup tab too for something related. maybe that helps. if not, well, guess you'll have to wait for some1 more geeky than me.

 

[captaincharisma]

how are you trying to install windows 10? are you just trying it from windows update or are you trying to install it from a USB stick or DVD?

 

[Jags2016]

did you restart the computer after uninstalling it?

Hi,
From the windows update
Yes I restarted the computer after uninstalling it
Tried your suggestion with safe mode, unfortunately it did not work. Still cannot locate it?

 

[captaincharisma]

at this point i would just put a copy of windows 10 on a disk or USB stick to boot from and do the upgrade that way. this way you bypass windows altogether