Hello Tom's,
after years of just reading solutions on here, this time I need to ask because of a suddenly and awkard problem.
[HP Pavillion 15 Series]
Yesterday night I just shut off the computer. I don't know what happened, I pressed "Shutdown" on Windows 7 and then went away from the screen. This morning I woke up and started the PC normally, only to find a "Boot Device not found (3F0)" and immediately start panicking.
I grabbed my Windows disk and inserted it and eventually changed the Legacy boot type to "Enabled" (it was "disabled", as always) and then the pc DID turn on.
However, the touchpad capability was gone. Suddenly. It always worked perfectly and now I need to use a mouse. The keyboard works and everything works... just the touchpad doesn't.
I tried changing the boot startup to UEFI (disabling legacy boot), and whenever I do (and select "internal hard drive" as the first bootable option) the pc displays again the "Boot Device not found (3F0)" problem.
The UEFI quick test gave me a "failed" response on the
Short DST check, but OK on the Smart Check.
I'll just say "wtf" because in 10+ years of fixing computers, I've never seen anything like this.
Any clue is appreciated.
[Additional informations]
- Almost a year ago, after 6 months I had this laptop, I had to change hard drive for a failure of it. I changed to a very good Western Digital 1TB and everything worked for almost a year.
- In the procedure above, I hard resetted the PC, with no luck.
- Windows said to have recovered from an "Unexpected Critical Error".
Thank you for the informations.
[Update]
After some fiddling with a cable, touchpad returned to work, everything else is still the same, though.
EDIT: I just noticed the hour is messed up. It's 15.49 here, and Windows displays 09.48 ... WTF?
after years of just reading solutions on here, this time I need to ask because of a suddenly and awkard problem.
[HP Pavillion 15 Series]
Yesterday night I just shut off the computer. I don't know what happened, I pressed "Shutdown" on Windows 7 and then went away from the screen. This morning I woke up and started the PC normally, only to find a "Boot Device not found (3F0)" and immediately start panicking.
I grabbed my Windows disk and inserted it and eventually changed the Legacy boot type to "Enabled" (it was "disabled", as always) and then the pc DID turn on.
However, the touchpad capability was gone. Suddenly. It always worked perfectly and now I need to use a mouse. The keyboard works and everything works... just the touchpad doesn't.
I tried changing the boot startup to UEFI (disabling legacy boot), and whenever I do (and select "internal hard drive" as the first bootable option) the pc displays again the "Boot Device not found (3F0)" problem.
The UEFI quick test gave me a "failed" response on the
Short DST check, but OK on the Smart Check.
I'll just say "wtf" because in 10+ years of fixing computers, I've never seen anything like this.
Any clue is appreciated.
[Additional informations]
- Almost a year ago, after 6 months I had this laptop, I had to change hard drive for a failure of it. I changed to a very good Western Digital 1TB and everything worked for almost a year.
- In the procedure above, I hard resetted the PC, with no luck.
- Windows said to have recovered from an "Unexpected Critical Error".
Thank you for the informations.
[Update]
After some fiddling with a cable, touchpad returned to work, everything else is still the same, though.
EDIT: I just noticed the hour is messed up. It's 15.49 here, and Windows displays 09.48 ... WTF?
/h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-laptop-Start-Up-Test-Hard-Disk-Short-DST-Failed/td-p/4094820
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