Hi all,
I have an issue with my microsoft wireless keyboard. Here's what happens:
I turn on the laptop (Toshiba Satellite).
I enter the BIOS password USING THE WIRELESS KEYBOARD.
I get to the windows login screen, and all of a sudden, I can't use the wireless keyboard anymore; so I have to resort to using the laptop keyboard.
Steps I have taken to try and fix this problem:
1. Change the USB port.
2. Turn off the laptop and change the USB port.
3. Tried to update drivers online but Windows said there were no updates available.
4. I downloaded the driver for the wireless keyboard off of the microsoft website, but when I tried to install it said I had to remove the current Keyboard driver.
4. Tried to uninstall driver, but everytime I tried to do that, it would ask for a restart. After the restart, it would automatically install the regular keyboard driver on its own, so I never get a chance to install a fresh downloaded copy of the driver.
Any advice? This keyboard was working fine a few days ago. What happened is that I moved it somewhere away from the computer for a while (out of reach of the wireless receiver), and when I moved it back in range it didn't work.
Thanks,
John
I have an issue with my microsoft wireless keyboard. Here's what happens:
I turn on the laptop (Toshiba Satellite).
I enter the BIOS password USING THE WIRELESS KEYBOARD.
I get to the windows login screen, and all of a sudden, I can't use the wireless keyboard anymore; so I have to resort to using the laptop keyboard.
Steps I have taken to try and fix this problem:
1. Change the USB port.
2. Turn off the laptop and change the USB port.
3. Tried to update drivers online but Windows said there were no updates available.
4. I downloaded the driver for the wireless keyboard off of the microsoft website, but when I tried to install it said I had to remove the current Keyboard driver.
4. Tried to uninstall driver, but everytime I tried to do that, it would ask for a restart. After the restart, it would automatically install the regular keyboard driver on its own, so I never get a chance to install a fresh downloaded copy of the driver.
Any advice? This keyboard was working fine a few days ago. What happened is that I moved it somewhere away from the computer for a while (out of reach of the wireless receiver), and when I moved it back in range it didn't work.
Thanks,
John