Wont load past acer start up screen or boot bios settings


Apr 17, 2017
When i turn my acer aspire 5710 lap top the acer start up screen comes on with the option to press f2 to load the bios settings it wont load past this screen or when i press f2 it says loading but dosent load the bios settings up,
I had used the lap top an hour before and it worked fine, i shut it down and left it for an hour tryed to turn it on again and thats when the problem started,
Can anyone help???
Please email me on
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.