'Y' button on keyboard not working on laptop!!

Lululemon

Estimable
Nov 26, 2015
2
0
4,510
0
I own a Lenovo Flex 2 14 inch laptop. When I used the backspace button, it would glitch and the 'y' would appear on the screen instead of the words being deleted. And when I hit the 'y' key, it would also glitch and work only some times. I removed the 'backspace' key and put it back in place. I did the same for the 'y' key. The 'backspace' key works fine now but the 'y' key doesn't work at all.
I am quite sure that this is a hardware problem. All the other keys are working fine.
How can I fix this? HELP!
 
Hi,

Here are some troubleshooting steps that you may want to try first.
- Try pressing the Y key which is not working using your onscreen keyboard (Ease of Access look for Onscreen keyboard)
- Connect an external keyboard and see if the same problem will persist because if does you may need to consider on doing a complete Factory Reset cause it's a problem with your operating system.
- If all these will not work I would suggest replacing the keyboard itself.
 

Lululemon

Estimable
Nov 26, 2015
2
0
4,510
0

I have done a factory reset but it still isn't working.
ALSO, the escape, f4, and f6 button aren't working. I don't know why and what caused this problem to suddenly occur.
I did spill a slight amount of water on the keyboard but I immediately removed it.
Is there any other fix?



 
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