Z506 not working for software reasons

[Szulyka]

Hi! I have bougt a Logitech Z506, but it just doesen't want to work properly. Phisically, it works, all of the speakers, and the subwoofer as well, because i've tried swapping them. The problem is: the center and sobwoofer don't work. The cables are good, i trired swapping them as well, and nothing. In realtek driver, you can try them, and there is no sound neither from that two. I plugged them out and in, and reinstalled the drivers, but nothing really. Twice it worked fully since I've bought, but when I switched off my PC, next time it still didn't work. What could be pissibly the problem? I have a new Ryzen setup, could the problem be because of this?

 

[alexoiu]

Hi,
Try remapping the port https://www.reaper-x.com/2012/02/13/how-to-remap-retasking-realtek-onboard-jacks-ports/ See if working.

 

[Szulyka]

Hi, I've tried it in the driver, traded up 2 channels, but still did not work. I didn't tried this way doing it, do you think it differs from the first option?

 

[alexoiu]

Not sure. other options: RMA-ing the motherboard, or installing an audio card.

 

[Szulyka]

Not sure. other options: RMA-ing the motherboard, or installing an audio card.

First, thank you for your fast answers. Secondly, can you tell me what RMA-ing means? And do you think this is rather the motherboard's error than a software issue?

 

[alexoiu]

It looks like a board issue, since the other speakers do work.
RMA means returning the board for replacement, or repair under warranty.
https://en.wikipedia.org/wiki/Return_merchandise_authorization

 

[Szulyka]

Oh sorry, it's not my native language, but at least i've learned something new today. Thanks for the help!