Zero is not working what do I do now

[Kuterah]

Trying to reset my Toshiba laptop and zero is not working

 

[webworkings]

In Windows versions prior to 10, you should be able to...

1. Go into "Control Panel" and then click "Recovery."
2. Next click "Advanced Recovery Methods."
3. Now click "Return your computer to factory condition."

And in 10...

To do this go to "Start", then "Settings". Next choose "Update & security" and then "Recovery" Here click "Get started" and select the option you wish to use. From here just follow the on-screen instructions to restore Windows 10 back to how it was upon leaving the factory.