Recent content by Cheryl_9

Do I have to download the latest bios from Asus before doing the other steps?

You are all amazing on this forum. Thank you I'm going to do it

Than you everyone for taking the time to reply to me I really appreciate it

I can't fully deplete the battery because when the power cable comes out the machine shuts off immediately even tho its saying 80%? Does anyone have input on which method is easier I'm no technician here

Okay thank you.

My sons Asus G751 JT is having weird battery issues. I recently had the battery replaced in a repair facility and now it will only charge to 80% and cuts off when the power cord is removed. I asked people on the Asus forums and was told to do a bios update. These are the instructions they sent...

Hey shado1 you still there?

No I haven't but I will thank you

I'm so mad at Asus but looks like nobody to call and complain. It's my sons laptop and he has only had it since 2014. He's very careful to charge the battery fully and then unplug and run down to about 20% and then charge again.

Okay thank you for your reply

Do you think they will charge me more $

I explained the problem

Hi all hope someone can help. My sons Asus Laptop G751 JT started saying ''plugged in charging'' but was not charging and when the power cable came out the laptop would shut off. We thought it was a bad battery and I took it into a repair facility and they replaced the battery. We have now had...

Okay thank you

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