Solved! Can someone help me perform a bios update I'm just a mom

Cheryl_9

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Nov 22, 2015
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My sons Asus G751 JT is having weird battery issues. I recently had the battery replaced in a repair facility and now it will only charge to 80% and cuts off when the power cord is removed. I asked people on the Asus forums and was told to do a bios update. These are the instructions they sent. Here are the steps for the BIOS reset:
Method ONE:
Step 1: Please turn off the unit completely.
Step 2: Please turn the unit on and quickly press the F2 key on keyboard to enter BIOS.
Step 3: Please press the F9 key in the BIOS to load optimized defaults and select yes to confirm.
Step 4: Please press the F10 key to save and exit and select yes to confirm.

Method TWO:
Step 1: Please press the WINDOWS key and the letter I or go to settings.
Step 2: Please select Update & Security at the bottom right corner of the screen.
Step 3: Please select Recovery and scroll to the bottom of the screen for the option "Advance Start-Up".
Step 4: Please wait for the Advanced Start-up Options screen.
Step 5: Please select Troubleshoot
Step 6: Please select Advance Options
Step 7: Please select UEFI Firmware Settings
Step 8: Please press the F9 key in the BIOS to load optimized defaults and select yes to confirm.
Step 9: Please press the F10 key to save and exit and select yes to confirm.
My question is do I perform both steps or just one or the other? OMG SO HARD!
 

kaptainkuftic

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Jul 26, 2016
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You can perform either/or

Both of those methods are different ways to accomplishing the same end-goal. The first method will be very different looking, and the second method goes through windows, so that should be more familiar. Do whichever :D
 

kaptainkuftic

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Jul 26, 2016
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You can perform either/or

Both of those methods are different ways to accomplishing the same end-goal. The first method will be very different looking, and the second method goes through windows, so that should be more familiar. Do whichever :D
 

Cheryl_9

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Nov 22, 2015
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I can't fully deplete the battery because when the power cable comes out the machine shuts off immediately even tho its saying 80%? Does anyone have input on which method is easier I'm no technician here
 

Willdobbo

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Jun 13, 2011
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To be honest it just sounds like a faulty laptop battery to me, Have you tried taking it back to the place where you purchased the battery and told them its not working as it should?
 

kaptainkuftic

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You don't need to fully deplete the battery. That was recommended for older batteries, not the kind we use today
 

CellBreak

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Apr 19, 2017
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Usually, The more simple one is the easiest... But Try 1 Because that is the easiest and, Its just BAM BAM BAM, Done
 

kaptainkuftic

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No, these steps are to resetting it back to default. Updating is another process
 
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