Recent content by Clifford L Sanford

The battery label itself is unreadable to read. The HP pdf manual shows two numbers that list them. The battery sellers do not indicate them to be compatible with the hb-2xx. HP has made buying a battery undo-able. Help please. I'd hate to end up throwing a working laptop into the trash just...

Upgrading from Elements 8 too Element 2021. When I try to install from the disc It reports failure. It gives during install attempts alternately either error code 81 or 501. It also reports that the failure is due to an installation already ii progress. Going to the help screen it advises the...

Can these online doctors visits on smartphones also work on a laptop instead? I was able to access and bookmark a website related to conferencing?

The problem appeared on my home laptop. Nothing special used. After typing 12 characters it stopped accepting any characters. Also at that point the window for the thread description disappeared.

FYI: The website would not allow a “Question” exceeding 12 characters. I have what seems to be really odd problem with a Sabrent Hub Hub HB-UMP3 and a HP laptop running Windows 10. A few weeks ago the backup software began failing to perform the backups at the morning start up of the laptop. It...

Glad to report success without having to do a full factory reset. Tnx

This morning I started the HP15. The PC reported it was installing an Windows 10 update first. After the startup it seemed to function normally. The HP 15 preformed a automatic shutdown. After returning about 3 hrs later, I attempted to restart the HP15. The boot up process began...

I have a new HP15 and can not disab The steps I used are below. Click Settings Click Devices Click Touchpad In the Touchpad window the Touchpad Drawing is missing, and the switch to disable the touchpad is not shown. The only setting that shows is a pull down menu o to set the...

Problem solved. It's a classic case of don't do what I say, do what I mean. In this case Microsoft's in home training representative Cortana says to enter in undefined terminology word "Credential" instead of looking in the Credential box, for letters that say's "Security Key" in small faded...

I just purchased a new laptop. The new laptop indicates that it can not find the ethernet connection already connected. I am forced to set the computer up via the WiFi router. Cortana says to “Now type in your credentials”. As best I can tell “Credentials” is a code word for what was called the...

Update: Titan - The system reported finding no malware. That seems to eliminate that as a cause of the problem. I tested various scenarios listed below that I thought might point toward the cause of the problem. !. Setting up a task to run at a specified time and day, the scheduler was able to...

I use Chrome and are plagued with ads that slide onto the screen from the right edge ans stack up vertically. I cannot find an extension that could do this. Adblocker does not seem to be able to detect these. Does anybody know if they are are from Google or a third party company, and can they...

Titan I'm glad that you seem confident that the cause of the problem is password related. To begin with I have no recollection of making any changes to any password recently. In addition I did not know that there was such a thing as a hidden password, and that it could be changed. It will be...

Update: The oldest system restore point did not correct the problem. During the latest attempt to create a daily auto SRP task it was found that the previous password was no accepted. A recheck in the previously described process whoami showed that the password had changed. This latest password...

Another Update Titan I am strongly leaning toward agreement with your assessment so far. Checked for third party conflicts nothing appeared unusual, it does not seem to be very likely. Both my PC's have only three apps installed on both. They are: Google Chrome 76.0.3809.100 , Quicken R20.15...