• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Accidentally turned off laptop during update, now it is just black

Status
Not open for further replies.

angie loo

Honorable
May 20, 2013
2
0
10,510
My Toshiba Satellite L775 was stuck at 15% complete configuration of a service pack update, I set it aside to wait, and my two year old came over and pushed the power button. When I turn it back on, it just goes straight to a black screen. I tried turning it on and pressing F8, but nothing happens. Anyone know what I should do?
 
Try putting in a Windows Disk and select repair.
IF still black screen, then
Try removing HDD and just see if you can boot to windows install - should giver error - NO HDD. At least that will indice that the BIOS was not bricked.
 
I tried the disk, didn't work. But, I took out the battery and put it back in and then it booted up and reverted the failed configuration. Thanks.
 
Status
Not open for further replies.