Solved! acer aspire 7739 series powers up wont turn on need help

Tammy_42

Prominent
Jun 6, 2017
3
0
510
my acer aspire 7739 series seems to recieve power but wont turn on i took the battery out plugged it back in and the blue light turned on but nothing else
 
Solution
If there are any sounds coming from inside it, it may not be that it isn't turning on but that the display isn't. If that is the case, try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU...

Tammy_42

Prominent
Jun 6, 2017
3
0
510
MERGED QUESTION
Question from Tammy_42 : "acer aspire idk"

acer aspire 7739 series seems to power up wont turn on i took the battery out and plugged it in the blue light came on but nothing else
 
If there are any sounds coming from inside it, it may not be that it isn't turning on but that the display isn't. If that is the case, try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Solution