Acer Aspire E15 stuck in shut down mode for over 30 minutes, won't completely shut off. What do I do?

Angelflower7

Prominent
Jun 27, 2017
3
0
510
0
Does not have a removable battery. I did hold down the power button but. It keeps asking to shut down. When I do it won't completely shut off. No updates can go through until this is solved.
 

clutchc

Distinguished
Apr 22, 2009
418
1
19,215
93


Then leave it on until it dies. Recharge and see if it is back to normal.
Does that laptop have a reset button on it?
 
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