Acer Aspire One D270 - keyboard just won't work

[yolandasongo]

Hi There, mine is an Acer Aspire One D270, the netbook is password locked and the keyboard just won't work but the mouse does.

 

[webworkings]

You may need to try an external keyboard to get into the laptop. Turn it off and then connect the external keyboard. Then once in Windows, try the following to see if you can fix it.

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

Once back in, with the external keyboard still attached, shut down the computer again, detach the external keyboard and try starting it up without it.

If this doesn't work, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.