Acer aspire switch 10E not connecting to wifi

[LaurenG137]

Hi I am hoping someone can help

My laptop has suddenly stopped connecting to my home wifi? It's not a problem with the wifi, as it works fine on other devices. I initially thought it was a problem with the software, as a windows 10 update is needed but it won't download due to lack of memory (that's a whole other issue though...), but I haven't actually updated it so does the laptop need new software before wifi will work again?

However it connects to my university wifi with no issues so I don't think that's the problem either.

The wifi connection is displayed as strong, but when I connect to the network, enter my password etc it tries for a second and then just says unable to connect to network.

Please try help because I need to do so much uni work at home and I currently don't have a working laptop!!

 

[Herc08]

What type of router do you have? Try to open up command prompot and report back with ipconfig /all

You can try and do
ipconfug /flushdns
ipconfig /release
ipconfig /renew