My Acer aspire V5-122p-0408 touch screen has went black and I tried the following F2 F9 F10 and enter, didn't work! Then when I wanting to tried F12, power button and was told to take out my battery but my model the battery does not come out and I haven't been able to use my laptop and my kids are driving me crazy!!!!! Can someone please explain to me how to do this if my battery can't come out. My laptop does have a reset hole on the bottom of it! Please help if anyone knows, thank you! Oh and when I turn on my laptop it does come on and then shows the Acer logo and the circle tuning. Then it goes black, after that the Acer logo shows again and no circle like it's froze!