acer chromebook c910 creen just went black?

Juggalo17

Prominent
Mar 19, 2017
1
0
510
I was on the web last night and I thought my bat. died both lights went red. I plugged the power cord in and it didn't change anything, I let it charge all night and still nothing. I plugged usb in to T.V. and it is fine. but Chromebook screen is not coming on.
 
Solution
if chromebook displays ok on tv but not on own screen then sounds like either the screen or the screen's backlight has died. put a flashlight up against the screen to see if can see anything in the background.
http://www.laptopscreen.com/English/model/Acer/CHROMEBOOK%2015%20C910%20SERIES/

ffg7

Splendid
Moderator
if chromebook displays ok on tv but not on own screen then sounds like either the screen or the screen's backlight has died. put a flashlight up against the screen to see if can see anything in the background.
http://www.laptopscreen.com/English/model/Acer/CHROMEBOOK%2015%20C910%20SERIES/
 
Solution

mrtwmc

Prominent
May 4, 2017
1
0
510
This is a known bug with this specific model.

Here is Google's bug page for this issue.

I would like as many people experiencing this issue as possible to click the star on Google's bug page for this issue.

The more stars, the faster Google will fix it: https://bugs.chromium.org/p/chromium/issues/detail?id=704288#