acer laptop boot failing asking for bootable disk. I don't have the boot disc

jwithers

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Jun 29, 2011
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18,510
Acer computer that fails to start and ask for bootable disk. I don't have another computer with a working cd drive, but, have Windows 7 on a flash drive. Any help would be great!
 
Solution
I have seen getting to the enetering the Licese number and not going past that point, and that was using a System Restore disk that came with the Computer at the time. Took a call to Microsoft to fix that as I remember. Forgot what was done as it was a long time ago. I'm not even sure this will work seeing as how you can't get the machine Booted, but you can go to www.malwarebytes.org and install the free version on a Flash drive and try to run a scan with that if you suspect a virus, but as i said, not being booted, I don't know if it would even work.

jwithers

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Jun 29, 2011
6
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18,510
boot order is: 1) IDEO; 2) USB HDD; 3) IDE1: Slimtype DVD A DS8A2S; 4) USB FDD; 5) Network Boot: Realtek Boot Agent and 6, USB CDROM. This is the complete information.
 

jwithers

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Jun 29, 2011
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18,510
I should clarify what we have already tried. I know it's a virus (fairly certain anyway). created a bootable usb containing windows 7. changed the boot order to the usb. started up computer, and everything started as it should (reading windows files, getting the windows startup icon/image) but it stops there. it never goes to the next step where I get the screen to enter in my license number etc. It seems it isn't actually getting that far and reading the usb. tried several ports. I am going to try and remake the usb in case something is wrong, but have you seen this before or have any suggestions?
 

coastie65

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May 26, 2010
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18,610
I have seen getting to the enetering the Licese number and not going past that point, and that was using a System Restore disk that came with the Computer at the time. Took a call to Microsoft to fix that as I remember. Forgot what was done as it was a long time ago. I'm not even sure this will work seeing as how you can't get the machine Booted, but you can go to www.malwarebytes.org and install the free version on a Flash drive and try to run a scan with that if you suspect a virus, but as i said, not being booted, I don't know if it would even work.
 
Solution