Hello,
My acer laptop has had this problem for about a month now and I figured it is about time I looked to fix it. The problem is everytime i boot the laptop it simply will not boot and will go to a dark screen with just a mouse cursor forcing me to turn it off and switch it back on again. When I do this the laptop now gives me two options to 'start windows normally' which results in the loop of a blank black screen with just the cursor or 'launch start up repair' when I do this the system restores to a system restore point and eventually works fine but it means it takes half an hour every time I want to switch it on. It also means the updates that are installed when shutting down and starting are never actually installed as the system is restored to a point before the updates were installed.
For reference the laptop is an acer aspire 5732z on Windows 7. The computer is about 3 years old and I have had hard drive issues in the past forcing me to format the laptop and resulting in losing a lot of data. Any help on fixing this issue so it boots normally without having to do a system restore everytime i switch the laptop on would be much appreciated.
My acer laptop has had this problem for about a month now and I figured it is about time I looked to fix it. The problem is everytime i boot the laptop it simply will not boot and will go to a dark screen with just a mouse cursor forcing me to turn it off and switch it back on again. When I do this the laptop now gives me two options to 'start windows normally' which results in the loop of a blank black screen with just the cursor or 'launch start up repair' when I do this the system restores to a system restore point and eventually works fine but it means it takes half an hour every time I want to switch it on. It also means the updates that are installed when shutting down and starting are never actually installed as the system is restored to a point before the updates were installed.
For reference the laptop is an acer aspire 5732z on Windows 7. The computer is about 3 years old and I have had hard drive issues in the past forcing me to format the laptop and resulting in losing a lot of data. Any help on fixing this issue so it boots normally without having to do a system restore everytime i switch the laptop on would be much appreciated.