acer laptop on loop

[kasu135]

my acer laptop is starting up fie but then a black screen comes up with a "start windows normally" and i press that and it starts again it on a continuous loop whatever i press how do i fix it. please say your answer in detail

 

[Prostar Computer]

Did you try selecting the "last known good configuration" option yet? Sometimes if you update Windows or contract malware of some sort, that will at least get you back into your Windows operating system.

If that does not work, then press and hold F8 after the initial splash screen/Acer logo, but before Windows asks you what you want to do. You should get a list of options: choose "Safe Mode".