Acer Travelmate 8000 usb port not working

[Palmax123]

Hi there,

I hope someone could help me please. I seem to have a problem with my usb ports where they do supply power to a device like a modem but does not connect the device. I tried a flash mem card and it does not pick it up. I also tried installing the latest drivers but no help.

My question is:

Is there something I am missing, is there a setting in the Bios I need to change of do you think that the hardware is faulty?

Any help will be appreciated.

Thanks
Alfred from Pretoria South Africa

 

[dextermat]

Hi there,

I hope someone could help me please. I seem to have a problem with my usb ports where they do supply power to a device like a modem but does not connect the device. I tried a flash mem card and it does not pick it up. I also tried installing the latest drivers but no help.

My question is:

Is there something I am missing, is there a setting in the Bios I need to change of do you think that the hardware is faulty?

Any help will be appreciated.

Thanks
Alfred from Pretoria South Africa

Hi

little advice, next time you post something on a forum, don't include your email address: spiders will gather them to send you spam.

If you go into device manager do you see something with a yellow exclamation mark ?

If so the driver has some problem. You can try a system restore to a date where it still worked.

Is the laptop older than 1 year: if it's still under warranty you might want to RMA it.

Good luck