Acer VN7-592G Black Screen

Mar 31, 2018
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Hello,

I have problem with black screen on my laptop.
I recorded video:

https://www.youtube.com/watch?v=Qf6vQuTlwZ

As you can see, windows is running when i connect laptop to external monitor.
Sometime screen is working. But its about +-20% of runnings.

When screen is working and I flip the screen down and after flip up, display stop working again.

I tried:
Update bios to 1.12\(latest from acer product site for this model)
Install latest drivers graphics (nvidia, Intel HD Graphics 530)
Restore system

I found same problem with this model on youtube:
https://www.youtube.com/watch?v=9V_eiKpEXNU

Do you have any idea to solve this problem?
 

hang-the-9

Titan
Moderator
Could be a bad connection from screen to laptop, could be bad video card, bad screen, bad motherboard. If it's happening after you did a factory restore that points to a hardware issue. No good way to find exact issue without looking at different things.
 
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