Question after upgrade ram the laptop not boot please guide

[danygood]

hello
please guide me
my friend have old laptop n5030 dell
he wanted to upgrade the ram of lap tap

but when he put new ram then the laptop not boot
after that put old ram then laptop start boot again
the new ram is atech 4 gb 1600 1.35 v
we thought maybe this n5030 only support 1333 & can't downgrade 1600 to 13333
but the crucial company make 1600 1.35 v frequency for this laptop n5030
in this link www.crucial.com/usa/en/compatible-upgrade-for/Dell/inspiron-n5030
i want to know how can we fix this problem
thank you

 

[rgd1101]

does it work with the old RAM?
could be the new ram doesn't work. why didn't you buy from crucial?

 

[danygood]

it's work with old ram without any problem
he did't know that the crucial make ram for n5030 after search we find the crucial make it
so at this time don't know what to do
the atech ram specification like crucial & had good review but don't know why not boot

 

[rgd1101]

return the atech ram

 

[danygood]

can't return because of shipping cost
another question is there any way to change 1600 to 1333 ? there is no any option on bios
is there any tools for change 1600 to 1333 frequency

 

[webworkings]

If you bought something new, there should be no need to pay shipping yourself to return it. Ask them for a return label.

 

[danygood]

I asked my friend for return it , but told me ordered brand new from ebay another country & make cost for return
only tell me is there any tools for change 1600 to 1333 frequency
maybe it will work on 1333 thank you

 

[hang-the-9]

I asked my friend for return it , but told me ordered brand new from ebay another country & make cost for return
only tell me is there any tools for change 1600 to 1333 frequency
maybe it will work on 1333 thank you

You can't change the RAM spec, if it would have worked with the laptop it would have automatically dropped down in speed to match the other RAM and motherboard bus speed.
Try doing a BIOS update and see if that helps. Also try the new RAM on it's own without the old one.

If that does not help, your option is to get it from Crucial so you can return it easier if it does not work, or get the same RAM spec that is in the system now.