Question Alienware M15 r2 turned off and will not turn back on but power light lights up

Nov 3, 2021
1
0
10
0
My Alienware m15 r2 turned off today randomly and it won’t turn back on. I’ve tried to press the power button with it unplugged, plugged in, and even with the internal battery disconnected. When I plug it into the wall, the AC adapter light stays on and the Alienware power logo turns on and changes colors as if it is charging normally, yet the computer itself will not turn on.

Maybe a bad BIOS? I’ve heard that removing the CMOS could be a fix.
 

sgrunwald

Distinguished
Jun 19, 2009
1
0
18,510
0
Similar issue with my m15 R3. Not certain but I think latest firmware was culprit. I fixed by unplugging and removing battery. Also had to hold fn key while turning on. Computer turned on and ran some diagnostics.
 
Thread starter Similar threads Forum Replies Date
Jake275 Laptop Tech Support 2
X Laptop Tech Support 3
S Laptop Tech Support 2
M Laptop Tech Support 1
A Laptop Tech Support 2
C Laptop Tech Support 2
T Laptop Tech Support 12
Y Laptop Tech Support 1
L Laptop Tech Support 1
L Laptop Tech Support 5
K Laptop Tech Support 1
F Laptop Tech Support 1
D Laptop Tech Support 1
S Laptop Tech Support 2
Boots27 Laptop Tech Support 14
L Laptop Tech Support 1
M Laptop Tech Support 1
K Laptop Tech Support 1
J Laptop Tech Support 17
E Laptop Tech Support 6

ASK THE COMMUNITY